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What CEE buyers
do differently.

Procurement patterns, contracting norms and committee shape across Czechia, Poland and the DACH region, and why translated messaging fails.

CATEGORY
Markets
READ
10 minutes
PUBLISHED
May 2026
WRITTEN BY
Christopher Hargreaves

Most UK and US companies enter Central Europe with two assumptions, both wrong. The first is that it is a discount market: same product, lower price, cheaper labour. The second is that the sales motion transfers if you translate the deck. I have watched both assumptions cost a full year of runway.

What follows is not a cultural-differences listicle. It is the specific mechanics that change how a deal progresses, drawn from selling and building teams across Czechia, Poland, the DACH region and the Nordics.

01

Committee shape

The single biggest forecast error is assuming your champion has the authority their title implies.

MARKET WHERE DECISIONS ACTUALLY SIT WATCH FOR
Czechia Flat, founder- or MD-close. Small committees, quick once the principal is convinced. Getting stuck one level below the principal, politely, for months.
Poland Larger, more formal committees; strong finance function; genuine competitive tendering even mid-market. Being the price benchmark for a decision already made.
DACH Deep functional expertise, technical evaluation before commercial. Works councils matter for anything touching employees. A six-week security and data review nobody warned you about.
Nordics Consensus-driven and genuinely so. Slow to yes, then fast and durable. Mistaking absence of objection for agreement.

In the UK, enthusiasm is cheap and often means nothing. In much of CEE, it is expensive and usually means something. Calibrate accordingly.

02

Contracting and procurement

Three things reliably add weeks that Anglo teams do not budget for. Local-entity preference: many mid-market and public-adjacent buyers strongly prefer, and occasionally require, a counterparty with an EU entity and a VAT number they recognise. Currency and invoicing: quoting in GBP into a CZK or PLN business pushes FX risk onto the buyer and it will come back as a discount request at signature. And data residency: in DACH especially, "where is it hosted" is a first-meeting question, not a legal-review question.

None of these are dealbreakers. All of them are cheap to solve in advance and expensive to discover in week nine of a deal you have already forecast.

03

Why translation is not localisation

Business English is functional across all four regions, and most of your buyers speak it well. The problem is not vocabulary. It is that Anglo B2B messaging is built on claims (transform, unlock, 10x) and those claims read as unserious in markets where credibility is established by specificity.

TRAVELS BADLY TRAVELS WELL
"Transform your revenue engine" "Four named deliverables, twelve weeks, fixed fee"
Logo walls from another continent One reference in-region who will take a call
"Contact us for pricing" Published numbers, in their currency
Aggressive urgency and deadline pressure A written next step and a date they chose

Where language does matter is the first touch and the contract. Outbound in the local language lifts reply rates materially in Poland and Czechia; a contract offered in local language alongside English removes a legal objection before it forms. Everything in between can be English.

04

A sequencing that works

MONTH 1–2 Twenty buyer conversations with no product agenda. You are testing whether the problem you solve is described the same way here. Frequently it is not.
MONTH 3–4 One market, one segment. Local entity or invoicing solution in place. Three reference-able pilots, priced properly; discounting to win logos sets a floor you will not escape.
MONTH 5–8 First local hire: someone who has sold this category in this market, not a generalist who speaks the language. Partner and channel conversations start here, not before.
MONTH 9+ Second market, using the first as the reference base. Never two at once; you will not know which one is working.

The companies that struggle in CEE are almost never the ones with the wrong product. They are the ones who ran a UK playbook faster and louder and concluded the market was slow.

05

Read next

03 Outbound is not dead. Your list is. Signal-based list building, including market-entry triggers. OUTBOUND
11 MIN
Market entry sprint The sequencing above, run as a fixed-scope engagement. PACKAGE
PRAGUE-BASED. UK-TRAINED.

Entering CEE this year? Start with the buyer, not the entity.

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